Your Experience Matters
We believe your experience with the automotive maintenance process should be safe, straightforward, transparent, collaborative, informative, efficient, and enjoyable. Prior to service, we aim to provide and explain to our clients everything they need to know about their service and our process. We will cover what is critical, recommended, and unneeded for your service so you will be able to make a proper assessment of our estimates.
Throughout your service, we aim to keep up with timely communication by informing you about your vehicle’s progress. If there are any changes that need to be made, and if there are missing parts and delays, we will not hesitate to keep you in the know. We take caring for your vehicle very serious and always treat them as if they were our own. In other words, your vehicle is in good hands.
Service Pillars in Vehicle Partnership Mission
Maintain
Regular Preventative Maintenance
Monitor
Assess & Track to Maximize life of wear parts & mechanical systems
Repair & Replace
Prior to failure
Emergency Service
Immediate Service & Diagnosis if/when needed
TESTIMONIALS
Don’t just take our word for it, check out what our past clients have to say…
Friendly, fast, affordable
Needed my AC compressor replaced before the summer. They gave me the most affordable quote even with fixing a broken tensioner and providing a new belt. Got it done all in one day even while facing hardware failure. Plus, they shuttled me in to work for free that morning. Truly top notch service, will return. -Zachary G.
Great Service!
I’ve had many rigs into Brookwood and they keep blowing me away with their great service and help. Would recommend anyone to come and have their rigs looked after by Brookwood. -Michael W.
All Positive Experience!
One day in and out, honest diagnosis, clean and professional presentation, good communication. Can’t ask for more from customer standpoint. Will return and recommend! -Brian D.